2011 Bank Survey Results
2011 FDIC Survey of Banks' Efforts to Serve the Unbanked and Underbanked

About the 2011 Bank Survey
As mandated by Section 7 of the Federal Deposit Insurance Reform Conforming Amendments Act of 2005, the FDIC surveys insured depository institutions to assess their efforts to bring individuals and families who have rarely, if ever, held a checking or a savings account at an insured depository institution into the financial mainstream. In designing this survey, the FDIC sought to provide information that would inform efforts to serve unbanked and underbanked individuals. This survey updates results from the first Bank Report published in 2009.
![]() |
Executive Summary |
![]() |
Banks' Efforts to Serve the Unbanked and Underbanked Report |
![]() |
Detailed Tables (Appendix A) |
Methodology
The 2011 Bank Survey was voluntary and consisted of an Internet-based questionnaire administered to a nationally representative random stratified sample of 707 headquarters of retail banks, with 567 banks (80 percent) responding. Through the survey design, banks are grouped into one of three asset size categories: the largest 25 banks (with assets greater than $38 billion), the smallest institutions (with assets less than $1 billion), and midsize banks (with assets between $1 billion and $38 billion). Data was collected from November 2011 through February 2012.
![]() |
Survey Methodology (Appendix B) |